Create aircraft, scenery, & more for X-Plane.

X-Plane is incredibly extensible. You can simulate new aircraft, make 3-D models, or even change the functionality of the program in drastic ways.

X-Plane 11.33b1 is an incremental update that includes updated Gateway airports and translations, crash fixes and diagnostics, minor UI improvements, and bug fixes such as:

  • XPD-9441 Weight, balance and fuel- Total weight (lbs) does not include weapons.
  • XPD-9683 Fix dupe banks in FMOD crashing the sim.
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We’re looking to add a part-time technical support team member. This person will share the workload of customer support and have the opportunity to interact with customers to further positive relationships with X-Plane.

Daily Activities

Your day will include:

  • External communication – using email tools to answer customer requests for help
  • Internal communication – collaborating with team members to facilitate customer service
  • Taking opportunities to improve documentation as needed
  • Reporting and documenting technical issues for resolution
  • Building positive customer relationships

Some relevant experience for these tasks are:

  • Excellent written communication in English
  • Familiarity with both Mac and Windows
  • Passion for assisting people
  • Ability to self-manage

Bonus points for experience in:

  • Using X-Plane
  • Technical writing
  • WordPress, JIRA, and / or HelpScout systems

Why work for us?

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