Create aircraft, scenery, & more for X-Plane.

X-Plane is incredibly extensible. You can simulate new aircraft, make 3-D models, or even change the functionality of the program in drastic ways.

We’re looking to add a part-time technical support team member. This person will share the workload of customer support and have the opportunity to interact with customers to further positive relationships with X-Plane.

Daily Activities

Your day will include:

  • External communication – using email tools to answer customer requests for help
  • Internal communication – collaborating with team members to facilitate customer service
  • Taking opportunities to improve documentation as needed
  • Reporting and documenting technical issues for resolution
  • Building positive customer relationships

Some relevant experience for these tasks are:

  • Excellent written communication in English
  • Familiarity with both Mac and Windows
  • Passion for assisting people
  • Ability to self-manage

Bonus points for experience in:

  • Using X-Plane
  • Technical writing
  • WordPress, JIRA, and / or HelpScout systems

Why work for us?

Read More

Just a quick update on our progress with Vulkan and Metal. We last spoke about this on the live feed a few weeks ago, but we’re a little further along. Here’s the summary:

  • Plane-Maker and Airfoil Maker run in Vulkan and Metal.
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