Author: Thomson Meeks

X-Plane Control Pad – Request for Comments

X-Plane Control Pad is getting polished and ready to go for when X-Plane 12 is released! This app allows you to use your iPhone or iPad to control all sorts of functions in the sim like weather, system failures, weight & balance, and more.

We want to make it even better, though! Our team would love to hear some more about how you as users/developers are working with this tool. Specifically, how we can make the platform even more accessible and helpful.

Have something cool in mind? Shoot us an email at!

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We’re hiring…for support!

We’re looking to add a part-time technical support team member. This person will share the workload of customer support and have the opportunity to interact with customers to further positive relationships with X-Plane.

Daily Activities

Your day will include:

  • External communication – using email tools to answer customer requests for help
  • Internal communication – collaborating with team members to facilitate customer service
  • Taking opportunities to improve documentation as needed
  • Reporting and documenting technical issues for resolution
  • Building positive customer relationships

Some relevant experience for these tasks are:

  • Excellent written communication in English
  • Familiarity with both Mac and Windows
  • Passion for assisting people
  • Ability to self-manage

Bonus points for experience in:

  • Using X-Plane
  • Technical writing
  • WordPress, JIRA, and / or HelpScout systems

Why work for us?

As a member of our team, you would:

  • Work on stuff that matters. Real pilots fly safer because of training in X-Plane, and real aerospace organizations (like Boeing, Cessna, and NASA, to name just a few) prototype aircraft in X-Plane before they build them in the real world. Working in customer support is a great opportunity to empower our users to unlock the full potential of X-Plane.
  • Work remotely. No commute, no cubicles, nothing to impede you from doing great work. (But the rest of the team is just a Slack call away!)
  • Have the opportunity to follow your interests into other aspects of the business.

How to apply

If this sounds like a good fit for you – we’d love to hear from you! You can submit this form to apply.

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